Secure Email
Interoperable. Flexible. Fully Managed.
It’s safe to send email again.
Never worry about unsecured emails or attachments again.
What is Secure Email Gateway?
A DOQEX Secure Email Gateway protects, inspects and modifies emails via automated policies. Whether you wish to protect emails sent by back office applications, automated systems or people, our solution protects the whole email and its attachments, keeping everything encrypted in transit and at rest.
Plug & Protect in an Afternoon
Connect
DOQEX needs no plugins or agents and will work with any email client and infrastructure.
Set Policies
We’ll help you quickly set up the policies and transport rules required to get you up and running.
Protected
Relax. It’s a managed service after all. Whenever you need assistance, we’ll respond at pace.
Key Benefits
Policy-Based
Using our Security Policy Builder, we will quickly automate protections and processes that make your life easier.
Managed Service
Relax. Our experts will get you up and running and look after your service, acting quickly on all your requests.
Any Email Client
DOQEX works with any email client and infrastructure. Our MS Office plugin is also available should you prefer it.
Industry Standard Encryption
Secure email underpinned with the assurance that ISO 27001 certification brings you.
Attachment Protection
Automatically convert email attachments to secure, controllable and auditable download links.
“Recall” email and attachments
Users, team managers, service desk and admins can revoke attachments or entire emails.
Tell Me More
Works With Any Email Service
Yes, any email client.
DOQEX does not require a plugin and will work with any email client and infrastructure. We’ve even tested it using mutt on a Sun SPARC workstation, though it’s no problem if you’re using Office365 instead.
Microsoft Office Plugin.
If you’d prefer to use a plugin, we have one. Configurable and simple to use, we don’t bog your users down with decisions and menus – simply send your mail!
Policy-Driven Processing
Automated security.
Apply security by policy and allow your users to forget about security settings and just get on with their work.
Secure email from back office applications.
All email is processed by the DOQEX mail gateway, so you can apply processing rules for mail from your in-house systems.
Sender-based routing.
DOQEX mail gateway allows full control over mail rules based upon individual senders and sender domains.
Attachment Protection
Automated password protection.
Strip email attachments and protect your download links with a password.
“Recall” email attachments.
Flexibly grant recall capabilities to users, service desk and team managers.
On by default. Opt-in. Opt-out.
We’ll define and develop mail processing rules so that protections are appropriate for your use case.
Email Integrity
Attachment protection.
Automatically convert email attachments to secure, auditable download links. We’ll configure the link text (in any language) and design branded email templates for all your use cases.
Lifetime and auto-expiry.
Attachments are subject to compulsory expiry and TTL policies. Whether you set links to last just one day or one year you avoid files hanging around recipient mail boxes forever.
Protecting the Whole Email
Captivemail portal
Recipients no longer receive your original emails. Instead, recipients are directed to your private securemail gateway.
Recalling email
Admins, service desk, team managers & users can be granted the ability to recall email and attachments.
Restricted reply and forward list
Admins can configure reply addresses to restrict responses to the correct individual or group mailbox. This eliminates errors and promotes security.
Prevent attachment download
Attachments can be automatically discarded, marked as view only or embedded with customisable watermarks.
Authentication options
Select authentication options appropriate for the sensitivity of the data. Options include SSO, multi-factor auth, SMS tokens, single and multi-use direct login links.
Multiple recipient groups
Like granular processing rules, each rule can be applied to discrete divisions. This enables alternate authentication, download rights and other settings to be applied for each rule.
FAQ
Do I need to download any software?
No need. Users don’t need to download or install anything. Reading and replying to messages is done via your DOQEX private securemail portal. Messages are consumed and processed by the DOQEX securemail gateway.
How do I send a secure message?
By default, you send an email in the same way you have always done. Security is automatic. This is because the security processing is set via policy triggers by the admin team.
Where do recipients read secure messages?
To read secure messages, recipients log in to your private securemail portal. Portals are best served using one of your existing domains, for example: https://secure.organisation.com. Your contacts will interact with you via this portal.
How do I protect attachments?
No need. Attachment processing is normally configured according to policy, therefore the workflow is usually fully automated, i.e. your users or back-office apps just send the message.
How do I recall email?
By default, every user can recall their own emails. Depending upon your setup configuration, you may require authorisation or action by a team manager, service desk manager or administrator.
Is DOQEX just PGP?
No. PGP requires a key exchange with someone you already know (and have a trusted out-of-band comms channel with). DOQEX protects workflows between anyone, even if you’ve never been in touch with them before.
How do I add DOQEX Securemail to Outlook?
No need. Most DOQEX users never need to download or install anything. DOQEX does however have an MS Office plugin which can be used to enable Securemail and File Sharing actions directly within MS Word, Outlook, Excel, PowerPoint.
Do I need to configure Exchange / EOL?
Yes. DOQEX interoperates seamlessly with Exchange or EOL. Setup is fast and we provide detailed instructions for administrators.
Does DOQEX protect against Viruses or Malware?
Yes. DOQEX can stop viruses and other malicious payloads that are present in your messages.
What authentication options are available?
From Authy to Radius to YubiKey and beyond, we support the majority of authentication methods. If there is an option we don’t currently support, let us know and we’ll add it.
Do you support Single Sign On (SSO)?
Yes. As well as LDAP auth, DOQEX supports SSO via an IdP (such as Okta) using SAML or OpenID connect via the OAuth2 framework.
Can I watermark documents prior to viewing?
Yes. Documents available for viewing can have a watermark embedded.
What email clients does DOQEX support?
Any device with a modern, standards compliant browser is compatible with DOQEX.
Where does my data reside?
All data is located within the UK. London by default.
Feature List
Hover over any feature to learn more about it.
- Admin
- Encryption At Rest
- Encryption In Transit
- Encryption in Memory
- Attachments redirect to Project Workspaces
- Domain Specific Email Routing
- Unlimited Storage Capacity
- Message Retention (days) TTL
- Malware & content protection
- Watermarking – embedded security fingerprint
- Opt-in/Opt-out Encryption
- EULA Templates & Enforcement
- Managed Service